Norfolk Auto Insurance Broker and Customer Service

Any Norfolk auto insurance broker worth his weight will be able to cover most general inquiries from customers coming in through a trunk line. But if you find that a live broker or agent isn’t able to field many of your questions about really basic features of the company’s listed policies, you should feel obliged to staying with this broker or agent. You should actually feel comfortable enough to tell the person, politely, that you’d prefer to work with the web side of the customer services instead. On the web side of things, you’ll find transacting with the firm to be a much more pleasant experience.

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